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Frequently Asked Questions

Is there a storage location in my area?

Please refer to our Locations page for information on storage locations near you.

How much does self storage cost?

For detailed pricing information, please visit our Booking page. Please note we do not require any deposit and there is no hidden or additional fees.

Is there a minimum commitment?

We offer a flexible month-to-month commitment. Simply provide a two-week notice when you're ready to end your storage agreement.

Do you offer packing services?

While we don't offer packing services directly, we can help facilitate arrangements with our trusted affiliates who specialize in packing services.

Do you offer moving services?

Similar to packing services, we can assist in arranging moving services through our trusted affiliates. You can add this service during the unit reservation process.

Do your units have vehicle access?

Some of our units do offer vehicle access, depending on availability. Please inquire about the availability of units with vehicle access when reserving.

I want to reserve a unit. What are the next steps?

Simply go through our online booking process to reserve your unit. An invoice will be emailed to you, and once payment is received, your unit will be reserved. If payment is not received within 24 hours, the reservation will be canceled.

How do I pay for my unit?

We offer multiple payment options, including credit card payments online, electronic funds transfer (EFT), or setting up a debit order.

What if I need to get into my unit at odd hours?

If you require access outside of our regular operating hours, please inform our friendly staff, and they will make arrangements to accommodate your needs.

Is insurance provided for the goods stored in my unit?

Cape Storit does not provide insurance coverage for the goods stored inside your unit. While we insure the storage facility itself, it is your responsibility to obtain insurance coverage for your stored belongings. We highly recommend that you secure insurance coverage to protect your goods against potential risks or damage. Please consult with your insurance provider to explore suitable options for insuring your stored items.

This is a Tailored Self Service Storage Solution.